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Constructing Your Personal User Interface
harvardbusiness.org 2 weeks, 2 days agoThis piece was co-authored with Whitney Hess , founder and principal of Vicarious Partners, a leading user experience consultancy based in NYC. I confess , I have a somewhat clunky phone manner. I tend to dispense with small talk, go straight to the business at hand, and when the business is done I'm ready to hang up. I'm so abrupt, once my business partner asked me, "What is UP with you and the phone?" And it's not just business calls: my husband and children lodge similar complaints. I'm not much for smal


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